Developing emotional intelligence at work

published on 27 March 2023

Today, companies are not only looking for highly qualified professionals with sufficient technical knowledge for the position, but a crucial factor is the ability of people to communicate and adapt to the work environment.

Emotional intelligence plays an especially significant role within organizations, workers with high emotional intelligence can understand, motivate, help their colleagues, and better manage crises or conflicts, which leads to better working relationships and their productivity is increased.

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But better than talking about emotional intelligence is finding out more about how to put it into practice, develop it and follow its reflection in various aspects of life.

You should aim to be empathetic and understanding with people, convey ideas and thoughts while taking other people's feelings into account, and be able to sense the mood of our co-workers.

“We are dangerous when we are not conscious of our responsibility for how we behave, think, and feel.”

To go further, try to analyze situations without judging yourself. You must try to have a neutral point of view when going through moments of crisis, this will help you to understand the reason for the emotions.

For example, if a worker is angry for some reason that is just sadness represented in the form of anger; people with high emotional intelligence will be able to detect these situations and be understanding.

Not only that! Knowing how to listen is essential to be able to communicate successfully, you must listen directly and indirectly, that is, go beyond just paying attention to what is being said, try to understand the behavior, emotions, feelings, and ideas of people you are trying to express as they communicate with you.

An important tip is to pay attention to gestures, postures, body and facial movements, body language communicates and gives information about emotions unconsciously. This way, you will have a clear idea of people's emotional state.

The way you act is related to the way you convey your emotions.

As a last piece of advice, being motivated will encourage you to keep working towards the goals and targets you have, so it's essential that you work on your motivation every day. So, you can feel satisfied and well-being with yourself, something that will be reflected externally.

The meditation technique helps to have self-control of body and mind and takes you to a state of deep relaxation, it will allow you to efficiently manage your emotions, increase patience and tolerance when interacting with your colleagues and facing situations that generate stress.

When you meditate, you keep your attention and forget about all the negative thoughts that might be filling your mind with bad energy. Mindfulness is a widely used technique to control our stress levels and helps alleviate symptoms of anxiety or depression.

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